Al Smith Social media in local government

19Jun/092

House style 2.0

I went to a session this week to learn more about our new(ish) Corporate Identity Protocol. The document itself is fairly weighty and covers a number of areas from logo placement and sizing to accessibility guidance.

One part of the document really grabbed my attention though. As a former journalist and sometime publications officer I like style guides. Consistency and clarity are important in getting your message across (well, duh).

My favourite style guide is Guardian Style. Which is online here.

Of course this in itself is a reasonably comprehensive document and it would no doubt take us a long time to develop an equivalent. One solution could be to adopt this as our style, but some people aren't fans.

Style guides themselves need to be flexible. New terms and rules are created as language and communication evolves. So why have a static guide?

My suggestion (which I will take to our corporate communications team next week) is to develop house style through a wiki. When new terms come up or clarification is sought the agreed style should be entered into the guide. This stops anyone from being landed with the onerous task of writing the whole thing themselves up front. This issue halted the development of style guide at a previous workplace by two years or so.

Priviledges would be extended to the corporate comms team to publish changes (and perhaps service reps), but changes can be suggested by any member of staff.

So, I'd like your opinions, what do you think of this model?

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  1. Hey, my favourite style guide is the Guardian Style Guide too!
    Anyway, back to the matter. I wrote our style guide up front and it's been in use for around 5 years now. It was based heavily on Guardian and a version of that which offline comms were already using.
    We've added to it and re-issued it over the years and it forms part of our Writing for the Web Standards and Guidelines. I can share this with you if you like?
    I think your wiki approach sounds good. I would however be cautious about too many people being able to amend it. Capitalisation of (random) words comes up alot here and I'd be wary of of our 'style' being changed between do / do not on personal preference!
    Worth investigating further though in my opinion! Good post…

  2. I suppose it’s down to the levels you assign to users. Edits to style guide are made but need official approval? Pending status displayed?


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Web 2.0 strategies for local govt (specifically Newcastle City Council), football fan, music lover and cynic.

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